Property Licensing

Applications

Help on how to process licences, TENs applications and issue letters

• Change licence type
• Change licence status
• Application processing & issuing licences
• Renewing a licence
• Withdraw an application
• Managing Interested Parties
• Second declaration (skip progress)
• Change property address
• Temporary Exemption Guide

Licence Management

How to manage and maintain licences issued including making key licence decisions

• Variation of a Property Licence
• Audit - Licence Audit Cases

Payments

Guidance on how to view payments, apply discounts, issue refunds and general payment management

• Payment disputes (Stripe)

Settings & templates

• Audit - Licence audit settings